Sales Heaps But Service Reaps

This is a bouquet that covers

1. Telephone manners
2. Effective communication
3. Commitments
4. On time performance
5. Personality and attitude development
6. Relationship development
7. Complaint handling process

This is a module that gives a comprehensive coverage of all facets in customer service. Something that is useful to all employees in an organization. This can also be redesigned to specific areas based on requirement such as sales, back up, reception and secretarial etc.

Training time 2 full days

This and the other programs are most suited for organizations that truly believe in CUSTOMER IS KING. It is for companies who wish to develop their teams and build their business on the service and satisfaction philosophy.

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